Frequently Asked Questions

A little clarity before your next quiet adventure. Here are the essentials about the collection, choosing a fit and ordering from Son of the River.

When can I order?

Our first collection is planned to open for orders in November 2026. Until then, you can explore the pieces and join the River List for launch updates. November is the sales launch month, not a promised dispatch date.

What is in the collection?

River Moss is available as a men’s Heavy Hoodie and a women’s Stencil Half Zip. River Cream is offered as men’s and women’s Heavy Hoodies. River Moss carries our landscape backprint; River Cream keeps the back clear. Explore each product for its fit, fabric and current availability.

Explore the collection

How do I choose between the fits?

Choose by the shape and measurements you prefer. The women’s River Moss Stencil Half Zip has a regular fit, and the Heavy Hoodies have their own shapes and size guides. A size letter does not mean identical measurements across products. Open the size guide for your chosen piece before selecting a size.

How do I use the size guide?

Open Size guide on the product page. The figures are garment measurements in centimetres, not body measurements. Lay a similar sweatshirt you already like flat and compare its width and length with the table. The product’s size selector shows which sizes are available to order.

When will a pre-order be dispatched?

The expected dispatch information will be shown on the relevant product page before orders open. A pre-order is placed ahead of dispatch; the collection’s November launch does not mean every order will ship in November. If you are unsure about the information shown for a product, ask us before ordering.

Where do you ship, and what does shipping cost?

Available destinations and shipping charges are shown at checkout before you place your order. See our Shipping Policy for the full delivery information. For a destination enquiry before launch, email info@sonoftheriver.com.

Can I return an order?

Our Right of Withdrawal explains the applicable withdrawal period, how to notify us and how to return goods. It also covers eligible pre-orders. Please use that policy for the full information about your rights.

Who pays for return shipping?

You bear the direct cost of returning goods when exercising your statutory right of withdrawal. This is separate from a problem with a defective, damaged or incorrect item. In that case, contact us so we can help; your statutory rights remain unaffected.

How can I get help with an order?

Email info@sonoftheriver.com or use our contact page. If you have already ordered, including your order number and a short description will help us find the relevant details.

Where can I find the music?

River Sounds brings together our songs for slow mornings, familiar paths and the longer way home. Choose a song to listen on YouTube.